Shipping Policy
At Khusa Planet, we are committed to delivering your orders promptly and efficiently. Our shipping policy outlines the shipping options, costs, and delivery times to ensure a smooth and transparent shopping experience.
Shipping Options & Costs
We offer several shipping options to accommodate your needs:
Domestic Shipping (Within Pakistan)
- Standard Shipping:
- Cost: PKR 200
- Delivery Time: 3-5 business days
- Express Shipping:
- Cost: PKR 500
- Delivery Time: 1-2 business days
International Shipping
- Standard International Shipping:
- Cost: Calculated at checkout based on destination and weight
- Delivery Time: 7-14 business days
- Express International Shipping:
- Cost: Calculated at checkout based on destination and weight
- Delivery Time: 3-7 business days
Order Processing
- Order Confirmation: After placing your order, you will receive an order confirmation email. Orders are processed within 1-2 business days.
- Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information.
Delivery Times
Delivery times are estimated and may vary due to external factors such as weather conditions, customs processing, or holiday seasons. Please note that business days refer to Monday through Friday, excluding public holidays.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
Lost or Damaged Shipments
- If your order is lost or damaged during transit, please contact our customer service team at +92 321 7957177 immediately.
- Provide your order number and any relevant details to assist us in resolving the issue promptly.
Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at +92 321 7957177. We are here to help ensure your order arrives safely and on time.